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We mainly use the EMS(Global Express Mail Service) to send out your products; sometimes we also accept other Express service, such as UPS and DHL. The total delivery need 5-8 working days.Here, we promise to ship out your item in 12-24 hours.Just order then the item will delivery to your door.
The following facts may delay the delivery:
1.Your order is large in quantity, so we will take more time to prepare your products.If the order is too large to deliver in one time, we just need to divide them and send them out in several times.
2.Special days: Orders will be delayed shipped out as some special days, such as weekends, holidays and other special days. As our clients will be off,we need extra days to process the order.
3.Climate or other reasons: Usually the total delivery is 5-8 working days, while as the climate or other reasons, the delivery may need more days.
If you want to return your item, please contact our customer service after you received them. Please provide your name and order ID.All return items must keep their original condition. Not worn, altered or washed, with all tags attached, and you have to pay the return fee, shipping costs, restocking fee.
Please contact us with your name and order ID when you want to exchange different size or color . If you want to exchange to other styles, you have to pay price spread. You also need to contact our cusomer service team,and they will help you.All exchange products, must keep their original condition.Not worn, altered or washed, with all tags attached. Need paying restocking fee, twice shipping fee by western union payment.
Cancellation of an order before the order has been dispatched, will incur cancellation fee, which is a 10% of the total order amount. We process all orders as quickly as possible, so we are not always able to cancel an order after it is placed.Cancellation requests after the order has been dispatched will be treated in accordance with our Return policy.